OAKLAND

Mise en place — how a pro station is built, stocked, and reset between services.

Lead Ambassador + venue bar manager

Closed-toe shoes required. Bring a notebook; tools are provided.

Free-pour counts, jigger accuracy, shake vs. stir, dilution, and ice discipline.

Bacardi Brand Ambassador team

Hands-on station — you will pour every round.

Reading the room, anticipating the next drink, and managing a full bar top.

Senior Ambassador

Bring questions from your own shifts.

Role-play through rushes, comps, refusals, and recovery moments.

Ambassador team + guest GM

Group exercise — be ready to participate.

Shared vocabulary: builds, families, methods, and modifiers.

Lead Ambassador

Glossary handout provided.

Where craft, hospitality, and volume meet — and which lane fits your career.

Panel: working bartender + cocktail program director

Open Q&A at the end.

Walkthrough of the full portfolio — categories, positioning, and signature serves.

Bacardi Portfolio Ambassador

Light tastings; arrive hydrated.

Production, key serves, and on-premise menu strategy for Grey Goose.

Grey Goose Ambassador

Tasting included.

Botanicals, distillation, and classic G&T architecture.

Bombay Sapphire Ambassador

Tasting included.

Modifiers that make a drink — Martini & Rossi, St-Germain, and supporting cast.

Portfolio Ambassador

Tasting flight.

Tequila vs. mezcal, NOMs, terroir, and how to sell the category.

Patrón & Ilegal Ambassadors

Sipping tasting — small pours.

Building your bartender brand: content, tagging, and working with reps.

Bacardi digital team

Bring your phone fully charged.

From punch houses to craft revival — the lineage behind today's bar.

Guest historian + Lead Ambassador

Lecture format with visuals.

The non-negotiables of guest experience — eye contact, timing, and grace under pressure.

Veteran GM guest speaker

Brings frameworks you can use on your next shift.

Resumes, references, and the local network — how to actually land the next role.

USBG chapter rep + Bacardi field team

Bring a current resume if you have one.

Rotate through stations — build, taste, and get live feedback from each ambassador.

Full Ambassador team

Most hands-on block of the program. Wear comfortable shoes.

Styles, regions, and the Daiquiri as the proving ground.

Rum Portfolio Ambassador

Tasting flight.

Grapes, grades, and how cognac shows up behind a modern bar.

D'Ussé Ambassador

Neat tasting.

Scotch blending, single malts, and Irish — what to recommend and when.

Dewar's & Teeling Ambassadors

Flight tasting.

American whiskey, finishing, and the modern bourbon guest.

Angel's Envy Ambassador

Closes with a guided Old Fashioned build.